Shipping policy

Thank you for shopping with Raya’s Collection™. We are committed to delivering your order safely and efficiently.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or holidays.

You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Delivery times are estimates and may vary due to carrier delays or external circumstances beyond our control.

Order Tracking

Once your order ships, you will receive a tracking number via email allowing you to monitor delivery status.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Raya’s Collection™ is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

Raya’s Collection™ is not liable for delays caused by shipping carriers, customs processing, weather conditions, or other unforeseen circumstances.

If your package appears lost, please contact the shipping carrier directly or reach out to us for assistance.

International Shipping

International customers are responsible for any customs duties, taxes, or import fees required by their country.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.

For shipping-related questions, please contact:

Raya’s Collection™

Email: sales@rayascollection.com

Website: www.rayascollection.com

Your cart is empty